At Windward Pediatric Dentistry, we are very particular about our patients’ comfort and the results of the treatment we provide. That is why our office designs an appointment time that will be best for your child and his or her treatment requirements. We want your child to have a positive experience while in our care. As such, we set aside special times in the morning for sedations, pre-school children, children in primary grades, and for children with extensive treatment plans. We know children will respond well to our office in these early hours as they are well rested and well fed. The hours after school are reserved for shorter appointments so that the greatest number of children can utilize this time.

We recognize that your time is valuable; therefore, we make a concerted effort to begin appointments promptly; please arrive on time. Please understand that the nature of a pediatric office may involve emergencies that can alter our schedule. We ask that you extend a courtesy to these families, just as you would expect, if it were your child being seen as an emergency. If it becomes necessary for you to reschedule an appointment, kindly notify our office at least twenty-four (24) hours in advance so that we may offer the time to another child in need of treatment. Please be advised that same-day cancellations or cancellations with less than twenty-four (24) hours notice will be subject to a $25.00 broken appointment fee.

Accompanying Your Child

Infants and some very young children may feel more confident when parents stay close during dental visits. In our experience, however, most children focus better and are able to establish a better one-on-one relationship with the dentist if parents remain in the reception room. Separation anxiety is not uncommon in children, so please try not to be concerned if your child exhibits some negative behavior. Remember, as pediatric specialists, we are highly skilled in assisting your child overcome their anxiety.

After Hours Emergencies

For EMERGENCY CARE, after hours, and on weekends, we advise that you phone our office (770) 344-0170 to receive pre-recorded instructions as to how we can be reached.

Financial Policies

Our fees are based on the treatment necessary and time involved and may vary according to the intricacies of each case. Payment for professional services is due at the time dental treatment is provided. If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. Please be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. Actual benefits paid by your carrier may be less. You will be responsible for all amounts not covered by your insurance. Payment plans are available for extensive treatment including orthodontics.